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California Office of the Patient Advocate
“Wow! Thank you so much for the prompt, very personable care. I showed up early and you were able to accommodate me. Everyone was friendly, kind and competent! Thank you!”
“The staff was excellent. They made sure that I was informed about my procedure. Additionally, they made sure I was comfortable throughout my procedure. I would definitely recommend them to others!”
“I just want to compliment Dr. Lloyd Trujillo. He was kind and professional. Sansum Clinic is lucky to have him. Job well done.”
“I was fortunate enough to have Anna as my nurse. From the time I was brought back to the procedure room until I left the department, Anna was my nurse. She made a somewhat uncomfortable experience very fabulous and comfortable. She began by listening to me that IV's were difficult for me, and spend time putting in the IV. She talked with me about what to expect. She laughed with me when I joked. When it was time to have the doctor begin the procedure, Anna stayed with me as I had requested. My entire experience was pleasant and easy. Sansum Clinic is fortunate to have such a competent and caring nurse at their clinic. Thank you!”
“I had the best doctor experience ever. Dr. Kernoff was an angel, she listened to my issues, was very helpful and made me feel very comfortable. I pinched myself afterwards thinking this must be a dream, thank you.”